Insurance Blogs hosted by Canadian Underwriter
Insurance Blogs hosted by Canadian Underwriter
According to digital security company Gemalto, at least 276,000 data breaches occurred in Canadian companies in 2014. I have written previously on the rise of cyber crime and cyber-security best practices, but sometimes, even with sound security in place, data…
The more I receive paper mail, especially financial documents and bills, the more it seems like an antiquated way of doing things. Nearly every statement I receive prominently advertises an option to sign up for electronic delivery and payment, and…
Nearly 70% of businesses experienced at least one hacking incident in the last year – an alarming though not unexpected statistic, given the ever-growing demand for remote database connections and wireless devices. Despite this risk, there is more pressure to…
Our industry is in the curious position of selling a product that does not physically exist, and that is typically forgotten until either it’s needed or the bill arrives – or both. Maintaining effective, meaningful customer relationships can be difficult…
Last year I posted a blog – CSIO and the Power of Collaboration – to reflect on the challenges and accomplishments of 2013. As many of you may recall, eDocs was a major success of our industry, with all members…
In early March, months of speculation regarding Google and its intentions for the North American insurance market came to an end – or at least changed into a lower gear, as the industry finally had concrete information to work with.…
The promise of driverless cars continues to ramp up, with tests on public roads occurring or planned all over the world. I’ve spoken before about the emergence of this technology, specifically on the importance of standards in governing how autonomous…
This year’s Consumer Electronic Show (CES) – the definitive trade show of new and emerging consumer technologies held in Las Vegas each January – was, if nothing else, a confirmation of what we already suspected. Drones, driverless cars and the Internet of Things (IoT) continue to be areas of intense research and development. The buzz for 2015, however, is almost assuredly set to be a maturing field known as “wearables.”
How many times per day do you use a password? Between online banking, email, mobile devices, online shopping and social media, that number could easily be in the dozens. Despite the importance of passwords in an electronic world, however, most…
Consumer devices and products are more connected than ever before, from health and fitness monitors such as Fitbit to wearable technology such as the upcoming Apple Watch. The connected home is another technology trend, where sensors, smart appliances and even…
Actually, quite a lot. P&C brokers and insurers are well aware of the expectations that personal lines customers have for conveniences such as social media, mobile websites and paperless transactions – to name just a few. And to its credit,…
With the reliance customers place on the internet – 47% research insurance online, a trend that is only growing – it is not surprising that brokers are paying closer attention to online marketing and how visible they are to online…
Imagine an insurance transaction with just three touch points between the customer and broker: Customer requests a policy change over the weekend using their mobile phone Broker calls to confirm the coverage details and, if necessary, sends an application for…
The term “big data” carries much weight today, usually referring to the massive amounts and availability of data for analysis. Big data consists of the growing volume of information from sources such as claims history, industry statistics, telematics devices and,…
