I hope all readers had a quiet Xmas, Hanukkah, Saturnalia, Presentmas or whatever else you happened to be celebrating. This year, I started out wanting to write the usual overview post, but quickly discovered that the Random Thoughts posts I had been putting out over Continue reading
Today some topics we have written about before where something new and/or interesting came up. Here goes. On health insurance vs. nutrition advice: I finally got around to reading the study by Credit Suisse Research Institute: “Fat, the new health paradigm”. Although there isn’t much Continue reading
Hard to get back to “normal” blogging after seeing the news from Paris over the weekend, so just short today. Thanks to Jean Jullien (@jean_jullien on Twitter) for putting out the image on the left to the public domain. My thoughts go out to the Continue reading
My colleagues in the IBM Institute for Business Value have been hard at work over the past few months, analyzing the responses of more than 5,200 interviews with C-Suite executives in 21 industries and more than 70 countries globally on the threats and opportunities facing Continue reading
Today’s thoughts are even more random [1] than usual. I didn’t see much of the actual eclipse, unfortunately – here in Europe, full eclipse was around 4:30 a.m. or so, so when I got up at 6 you could only see a bit of Earth Continue reading
This is going to be a bit of a ramble, today, sorry: since I broke another personal weight marker last week (in the right direction, of course), it got me musing on healthcare in general and health insurance in particular.[1] I.e. very personal PoV, today. Continue reading
By now, probably all readers of this blog will have heard of Friendsurance, the German online broker that puts a group of friends together to share in insurance deductibles etc to make the premium cheaper overall for the group. (I blogged about them two years Continue reading
Last week, I discussed some data details for the IBV customer retention study, “Capturing hearts, minds and market share“, looking at the countries with an English cultural background. To compare, today the same data for another group of countries with shared traits, type 2, i.e. Continue reading
Today we will take another look at the most recent IBM Institute for Business Value (IBV) study on insurance customer retention, “Capturing hearts, minds and market share“. I’ll be focusing on some country level information, specifically the Anglo-Saxon countries in the study, i.e. the U.K., Continue reading
Only one thought today. Two weeks ago, the econoblogsphere – which I tend to follow when time permits – gained a fabulous participant: the Bank of England launched their blog, Bank Underground.[1] Even better, their second post was on a hot insurance topic: driverless cars, Continue reading
New study, new data, so I thought I’d revisit a topic I explored before, about the willingness of consumers to share data to improve either their premium paid, their convenience, or their risk/safety. In general, the willingness has increased:All questions show a slight uptick except Continue reading
Last week, we launched the new IBM Institute for Business Value study on insurance retention – I blogged about it on this site.[1] One of the recurring themes in the study is the threat of new entrants – today, some random thoughts around this topic: Continue reading
Last week, we launched the new IBM Institute for Business Value study on insurance retention – I blogged about it on this site.[1] One of the recurring themes in the study is the threat of new entrants – today, some random thoughts around this topic: Continue reading
After two sneak peeks and a lot of data snippets on Twitter, the new IBV study for insurance has arrived! In “Capturing hearts, minds and market share – How connected insurers are improving customer retention”, my colleague Lee-Han Tjioe and I decribe the issues insurers Continue reading