The role of the Chief Risk Officers (CROs) today is more multifaceted than it used to be. The financial crisis has expanded the CRO role, making risk management in the insurance industry more of a team sport than ever before.…
Relationships are important in any business – whether with customers, suppliers, partners or other stakeholders. For Canadian P&C insurers, poor customer relationships are the very thing holding them back. EY recently issued its second survey of insurance customers. Results show…