Insurance Blogs hosted by Canadian Underwriter
Insurance Blogs hosted by Canadian Underwriter
For anyone waiting for the underwriting market to harden, it would appear they’ll be waiting a little while longer. One of the events that can trigger a tightening of the primary market is a tightening of the reinsurance market. Two…
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For a brief time in my career, almost 20 years ago, I worked for an insurance agency. The agency was (and still is) quite successful. I learned a lot in that time, about selling, advice and how to lead a…
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Over the years I have been involved in a few insurer studies regarding the cost of mistakes. The most obvious, to an underwriter, is the cost of re-issuing policy documents processed in error. No one publishes these statistics (too embarrassing),…
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2014 was a good year for the insurance industry in Canada and the United States. However, 2015 will face different challenges. First, the industry is over capitalized. This situation will result in companies trying to capture market share in sectors…
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One trend that we have seen of the past few IBV insurance studies that look into consumer behavior is that insurance customers seem to be becoming less loyal.
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Over the course of this year, a number of organisations in the London insurance market have publically committed to Lloyd’s Diversity and Inclusion Charter.
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There was a time when the only C-suite title was Chief Executive Officer. Eventually new titles emerged such as Chief Operating Officer, Chief Financial Officer, Chief Marketing Officer, and Chief Information Officer. One of the latest C-suite titles to emerge…
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The old adage, “what gets measured, gets done,” was validated again during the agents’ sessions at the recent ACORD Implementation Forum. And, just as significantly, what got done is forming a platform for better things to come. Real-time is real…
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The promise of a better way to enable the P&C Insurance industry to do business has been an expensive and ongoing voyage, a voyage that some think is a myth while others hope it is reality. SEMCI (single entry multiple…
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Actually, quite a lot. P&C brokers and insurers are well aware of the expectations that personal lines customers have for conveniences such as social media, mobile websites and paperless transactions – to name just a few. And to its credit,…
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With the reliance customers place on the internet – 47% research insurance online, a trend that is only growing – it is not surprising that brokers are paying closer attention to online marketing and how visible they are to online…
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Sitting next to me on a flight last week, a fellow passenger enthusiastically explained his start-up – a new cyber-cloud, he says. A place for consumers to store their sensitive data, he says. So I had to ask, “What happens…
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Two weeks ago, Insurance Thought Leadership (ITL) published an article predicting a surge of merger and acquisition activity in the claims and technology sector. As if on cue, there was an announcement a week later that SCM Insurance Services had…
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Imagine an insurance transaction with just three touch points between the customer and broker: Customer requests a policy change over the weekend using their mobile phone Broker calls to confirm the coverage details and, if necessary, sends an application for…
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