New Year always gives me a feeling of good cheer and optimism. As president and CEO of the Institute, good cheer comes from celebrating the effort of thousands of insurance professionals across Canada who pursued an insurance education in 2016.…
Read more →Brokers are very busy people these days. This is due to all kinds of new insurance products designed to stay on top of consumers’ changing needs. Choice is good for the consumer. It’s good for brokers, too. The wide variety…
Read more →Your professional development has never been more cutting-edge. Consider the fascinating research of Qui Trieu, manager of personal insurance at Perth Insurance, a wholly owned subsidiary of Economical Insurance. Qui (pronounced as ‘key’) is currently a candidate in the Insurance…
Read more →Via InsuranceThoughtLeadership.com, I ran across an interesting article on “Why Doctors Don’t Trust Insurers”. According to a (U.S.) survey by ReviveHealth Payor Trust Index, no insurer scored higher than 60 points out of 100 [1], with the average being 58. What are Continue reading
Read more →Professional athletes recently demonstrated their highly-publicized talents in the Super Bowl, an annual event that prompts celebrations throughout the United States and Canada. Although not nearly as well publicized, the Canadian property and casualty industry is also filled with many…
Read more →Our industry widely supports the Insurance Institute’s Chartered Insurance Professional (CIP) designation, and we’re telling Canadians why. Canada’s p&c industry values the designation because it helps insurance professionals serve the public better. Fundamentally, the CIP gives insurance professionals the knowledge…
Read more →Fall Convocation is one of my favourite times of the year. Soon I will be attending the graduation ceremonies of local Insurance Institutes across the country, congratulating many of the 1,000 people each year who receive their Chartered Insurance Professional…
Read more →For a broker interested in writing and retaining commercial accounts, there is a lot to be said for conducting a thorough review of a business owner’s operations, making recommendations for appropriate limits and types of coverage, and then ensuring that…
Read more →After two sneak peeks and a lot of data snippets on Twitter, the new IBV study for insurance has arrived! In “Capturing hearts, minds and market share – How connected insurers are improving customer retention”, my colleague Lee-Han Tjioe and I decribe the issues insurers Continue reading
Read more →Most people, at some point in their career, decide to explore their career options. It could be dissatisfaction with the current job, a feeling that it’s time for a change, or simply a desire to see what else is out…
Read more →Last year I posted a blog – CSIO and the Power of Collaboration – to reflect on the challenges and accomplishments of 2013. As many of you may recall, eDocs was a major success of our industry, with all members…
Read more →The new insurance study – to be published in June – is coming along nicely. So it’s time for a sneak peek or three over the coming few weeks. Today I’ll start slow by talking about some background etc. We surveyed a bit more than Continue reading
Read more →In early March, months of speculation regarding Google and its intentions for the North American insurance market came to an end – or at least changed into a lower gear, as the industry finally had concrete information to work with.…
Read more →Historically, the insurance industry has assessed its competition by looking at those companies within the industry that directly compete and sell in the same market segments, offer similar products, use the same distribution channels, or have similar market size. But,…
Read more →