Our industry widely supports the Insurance Institute’s Chartered Insurance Professional (CIP) designation, and we’re telling Canadians why. Canada’s p&c industry values the designation because it helps insurance professionals serve the public better. Fundamentally, the CIP gives insurance professionals the knowledge…
Read more →Not that buying or selling an insurance brokerage is a game of poker, but I am reminded of the song by Kenny Rogers. ‘You got to know when to hold ‘em, know when to fold ‘em, know when to walk…
Read more →According to a report released by Moody’s Investor Service earlier this month, the global market for mergers and acquisitions is at its highest level in many years. The report from Moody’s deals mainly with international insurers and reinsurers, including US…
Read more →According to a 2015 Forrester Research survey, 16% of Canadians are interested in or are already using digital wallets, with many using them for financial information like bank account or credit card information. This trend has such momentum that American…
Read more →Since 2009, Bitcoin has been a reliable source of headlines and controversy – and it’s easy to see why. The digital currency (or cryptocurrency) is both entirely unregulated and incredibly powerful, making it possible for businesses and individuals around the…
Read more →For a broker interested in writing and retaining commercial accounts, there is a lot to be said for conducting a thorough review of a business owner’s operations, making recommendations for appropriate limits and types of coverage, and then ensuring that…
Read more →Compared to what happens at a large employer, it can be very challenging for a small company to welcome a new employee on board successfully. Although integrating a new hire into the company’s culture can be difficult, the benefits of…
Read more →Last week I received 6 letters from the same insurance company. It was for one single travel medical policy (one letter addressed to each member of my family). The letters were informing us, individually, to please contact our insurance broker…
Read more →By now, probably all readers of this blog will have heard of Friendsurance, the German online broker that puts a group of friends together to share in insurance deductibles etc to make the premium cheaper overall for the group. (I blogged about them two years Continue reading
Read more →According to digital security company Gemalto, at least 276,000 data breaches occurred in Canadian companies in 2014. I have written previously on the rise of cyber crime and cyber-security best practices, but sometimes, even with sound security in place, data…
Read more →Last week, I discussed some data details for the IBV customer retention study, “Capturing hearts, minds and market share“, looking at the countries with an English cultural background. To compare, today the same data for another group of countries with shared traits, type 2, i.e. Continue reading
Read more →The more I receive paper mail, especially financial documents and bills, the more it seems like an antiquated way of doing things. Nearly every statement I receive prominently advertises an option to sign up for electronic delivery and payment, and…
Read more →A few days ago, an Ontario judge ruled that Uber is not operating as a taxi broker and that it has not breached any city bylaws. While this is a victory for Uber, this ruling does nothing to solve the…
Read more →Nearly 70% of businesses experienced at least one hacking incident in the last year – an alarming though not unexpected statistic, given the ever-growing demand for remote database connections and wireless devices. Despite this risk, there is more pressure to…
Read more →