Consumer devices and products are more connected than ever before, from health and fitness monitors such as Fitbit to wearable technology such as the upcoming Apple Watch. The connected home is another technology trend, where sensors, smart appliances and even…
Read more →The auto insurance focus of this year’s Ontario Economic Statement is consumer protection.
Read more →The increasing dominance of the global brokers and the economic leverage that this provides is a strategic challenge for all insurers dependent upon them for significant premiums flows.
Read more →The old adage, “what gets measured, gets done,” was validated again during the agents’ sessions at the recent ACORD Implementation Forum. And, just as significantly, what got done is forming a platform for better things to come. Real-time is real…
Read more →The promise of a better way to enable the P&C Insurance industry to do business has been an expensive and ongoing voyage, a voyage that some think is a myth while others hope it is reality. SEMCI (single entry multiple…
Read more →Actually, quite a lot. P&C brokers and insurers are well aware of the expectations that personal lines customers have for conveniences such as social media, mobile websites and paperless transactions – to name just a few. And to its credit,…
Read more →Checking my email today — amid the many “Happy Cyber Security Awareness Month” messages — was a notification from my bank. Like so many other shoppers, my credit card information was obtained “by unauthorized individuals” when I shopped at a…
Read more →This week FSCO released rate filings approved for third quarter of 2014. Nine insurers, representing 26.65% of the market based on premium volume, had rates approved in the third quarter of 2014. Approved rates decreased on average by 0.11% when applied across the total market.
Read more →With the reliance customers place on the internet – 47% research insurance online, a trend that is only growing – it is not surprising that brokers are paying closer attention to online marketing and how visible they are to online…
Read more →In trying to draft a legislative framework in response to Economical Insurance’s request to demutualize, the federal government finds itself caught between strongly opposing views from the industry. Not unlike sailors trying to navigate a safe course between the mythological…
Read more →Two weeks ago, I attended the 2014 NAMIC Annual Convention in sunny National Harbor, close by Washington D.C. Nice venue, interesting presentations and some good conversations. NAMIC had asked me to present some findings from the “Insurers, intermediaries and interactions” study, and to engage in Continue reading
Read more →Since 1997, CSIO (Centre for Study of Insurance Operations) has been transiting data from insurers to insurance brokers via CSIOnet. This daily download process is now part of daily life for brokers, receiving all-important policy data from insurers and transferring…
Read more →Sitting next to me on a flight last week, a fellow passenger enthusiastically explained his start-up – a new cyber-cloud, he says. A place for consumers to store their sensitive data, he says. So I had to ask, “What happens…
Read more →Two weeks ago, Insurance Thought Leadership (ITL) published an article predicting a surge of merger and acquisition activity in the claims and technology sector. As if on cue, there was an announcement a week later that SCM Insurance Services had…
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