Every business, in every industry, is liable to suffer a scandal. However, in all my years of experience, I have never come across a scandal that wasn’t entirely preventable. In a recent interview I had with business journalist L.A. Winokur…
Read more →The first step in Risk Management and Own Risk and Solvency Assessment Model Act (RMORSA) implementation, risk culture and governance, lays the groundwork and defines roles for your risk management function. The second step, risk identification and prioritization, defines an ongoing risk…
Read more →The National Association of Insurance Commissioners adoption of the Risk Management and Own Risk and Solvency Assessment Model Act (RMORSA) of 2015 required insurance organizations to take a broader approach to risk management. I would like to revisit this regulation and…
Read more →The License Appeal Tribunal has held that a person who tripped over stone blocks and fell into a parked Honda vehicle was involved in an “accident”, making him entitled to receive accident benefit under the Statutory Accident Benefits Schedule. In…
Read more →When is a flood a flood? In Parker Pad & Printing Ltd. v. Gore Mutual Insurance Company, the plaintiff’s premises in Haliburton, Ontario were flooded during a severe rainfall. The rainfall resulted in large pools of water collecting outside of…
Read more →The recent flooding in Ottawa, Gatineau, Laval and other places brought four main issues to the fore. First, is the matter of buying out homeowners located in the floodway, the 1 in 20 flood plain. Second, is the need to…
Read more →On March 14, 2017, Microsoft released a critical patch to address a security vulnerability on its Windows operating system. On May 12, eight weeks later, the WannaCry global ransomware attack exploited that exact vulnerability, impacting over 230,000 computers in more…
Read more →As this is being written, floodwaters are slowly receding after having inundated some 300 homes in the Ottawa area, and nearly 4,000 properties in the province of Quebec. And judging by modern Canadian history, there is a really good chance…
Read more →The Ontario Court of Appeal has released an interesting (from an insurance perspective) decision on whether an insurer’s failure to use a prescribed form invalidates an otherwise proper agreement between an insurer and insured. In Royal & Sun Alliance v.…
Read more →Are you interested in knowing the future? I certainly would, the more accurate, the better. (Next week’s winning lottery numbers, anyone?) Unfortunately, as the old Danish proverb goes, “Prediction is very difficult, especially about the future.” My colleague Mark McLaughlin and I gave it a shot anyhow, and you can now read the result in […]
Read more →The Fort McMurray wildfire will end up costing government (read: taxpayers) and insurers considerably more than the flooding in southern Alberta in 2013. However, it appears to be the flood that is having – and will continue to have –…
Read more →I recently read a Superior Court decision about a woman who burned herself with hot coffee at a McDonald’s drive-through. Sound familiar? This case has nothing to do with the notorious hot coffee tort case in the U.S. that made…
Read more →Does an ATV become an “automobile” under Ontario insurance law if it is involved in an accident outside Ontario? In Benson v. Belair, an Ontario resident fell off the back of an All-Terrain Vehicle (ATV) in Fort Nelson, British Columbia.…
Read more →It’s early March and Alberta has already ramped-up preparations for the 2017 wildfire season. Indeed, the province – through an amended Forest and Prairie Protection Act – has codified the start of wildfire season as March 1. According to the Whitecourt…
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