The Licence Appeal Tribunal (LAT) begins accepting applications to resolve auto insurance disputes on April 1, 2016. LAT has completed a first round of recruitment for adjudicators and case management staff. Adjudicators are Order-in-Counci…
Read more →A couple of posts ago (Why ‘just-in-time’ insurance would be a non-starter) I answered a question that I get asked at least a few times a year: ‘Why not allow consumers to purchase insurance just before a foreseeable loss is…
Read more →When sanitary sewers back up into basements, the knee-jerk reaction by homeowners (and many insurers) is to blame the state of the local public infrastructure. Homeowners will almost always point the finger at their local government, even before they know…
Read more →Three years ago, I wrote an article about the status of electronic insurance cards. Despite the fact that smartphones, tablets and other technological gadgets are now part of everyday life, providing proof of auto insurance coverage is like a nos…
Read more →The Ontario Superior Court has released its first-ever decision on whether the notorious OPCF 16 (Suspension of Coverage) endorsement form is mandatory when an insured wishes to remove road coverage from their policy. Why would an insured want to remove their road…
Read more →A few times a year I get approached by someone asking the question: Why not allow consumers to purchase insurance just before a foreseeable loss is about to occur or immediately after it has occurred? Such suggestions always come from…
Read more →Professional athletes recently demonstrated their highly-publicized talents in the Super Bowl, an annual event that prompts celebrations throughout the United States and Canada. Although not nearly as well publicized, the Canadian property and casualty industry is also filled with many…
Read more →For those who are not sure what a blockchain is: simply put, it is a distributed electronic ledger based on cryptographic principles. While is was developed as the ledger for the cryptocurrency Bitcoin, it is really separate from any currency – for example, it can Continue reading
Read more →A recent article published in The Guardian about flood governance in the UK got me thinking about the issue here at home. And while I wouldn’t go as far as that article and call the oversight and management of flood…
Read more →The results of a survey released by Kanetix.ca last week revealed that one in four Canadians are ready and cannot wait for the arrival of the driverless car. In addition, Canadians felt that driverless cars would improve safety and greatly…
Read more →One of my favorite anecdotes on the culture or personality of insurance in general and insurance executives specifically is from when I was invited to talk to a group of students about digital communities in FSS.[1] The audience was a group from a specialized elite Continue reading
Read more →Ontario consumers and insurers have had many long-standing complaints about the practices of towing operators. Back in 2012, the Auto Insurance Anti-FraudTask Force, created by the Minister of Finance, recommended a number of changes regarding th…
Read more →There’s a lot going on, and when the present is so busy it’s hard to look long-term. That said, I believe there are three trends we will not be able to ignore in 2016: Digital, Analytics, and Mother Earth. I…
Read more →Just before Christmas, the Ontario Court of Appeal released two other decisions of significance in respect of commercial/homeowners’ liability and property coverages, in addition to the previously-posted Carneiro v. Durham decision. On December 23rd, 2015, in Monk v. Farmers’ Mutual…
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