I went to an interesting meeting last month which made me think that there is a parallel universe alongside the one that I’ve been living in for the past three decades. I am not sure what to do with the…
Read more →Since 1997, CSIO (Centre for Study of Insurance Operations) has been transiting data from insurers to insurance brokers via CSIOnet. This daily download process is now part of daily life for brokers, receiving all-important policy data from insurers and transferring…
Read more →Imagine an insurance transaction with just three touch points between the customer and broker: Customer requests a policy change over the weekend using their mobile phone Broker calls to confirm the coverage details and, if necessary, sends an application for…
Read more →Aerial drones – small, unmanned air vehicles (UAVs) – are highly visible at the moment, making an impact in areas as diverse as car advertisements, scientific research and agricultural support. The insurance industry can benefit from the technology as well,…
Read more →On July 1, 2014, the first phase of a federal law called Canada’s Anti-Spam Legislation (CASL) comes into force. Intended to protect consumers from unwanted electronic commercial solicitation in their email inboxes, social media feeds and instant messaging accounts, CASL…
Read more →Data standards drive efficiency in the broker distribution channel, but what happens when standards start to take the wheel themselves? Driverless vehicles are currently being developed by companies such as General Motors, Daimler AG, Nissan and Google, and could be…
Read more →On Tuesday, April 22, CSIO held its Annual General Meeting and Member Reception at the Royal York Hotel in Toronto. It was a great opportunity to reflect together with our broker, vendor and carrier members on the notable accomplishments that…
Read more →Mobile technology has become indispensable to consumers, who contributed to an 80% growth in mobile web traffic in 2013. In fact, a recent Nielsen study reports that 40% of insurance research is conducted on mobile devices, and that 25% of…
Read more →Rapid advances in technology have brought a new level of convenience to customers. Communication channels such as e-mail, mobile web and social media are now in active use for conducting insurance business. More than ever, brokers will need to market…
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