The more I receive paper mail, especially financial documents and bills, the more it seems like an antiquated way of doing things. Nearly every statement I receive prominently advertises an option to sign up for electronic delivery and payment, and…
Read more →Last year I posted a blog – CSIO and the Power of Collaboration – to reflect on the challenges and accomplishments of 2013. As many of you may recall, eDocs was a major success of our industry, with all members…
Read more →Actually, quite a lot. P&C brokers and insurers are well aware of the expectations that personal lines customers have for conveniences such as social media, mobile websites and paperless transactions – to name just a few. And to its credit,…
Read more →On Tuesday, April 22, CSIO held its Annual General Meeting and Member Reception at the Royal York Hotel in Toronto. It was a great opportunity to reflect together with our broker, vendor and carrier members on the notable accomplishments that…
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