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Random Thought: Some More Watching (BRICS)
August 3, 2015 by Christian Bieck
Last week, I discussed some data details for the IBV customer retention study, “Capturing hearts, minds and market share“, looking at the countries with an English cultural background. To compare, today the same data for another group of countries with shared traits, type 2, i.e. Continue reading
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insBlogs Business Strategy

Random Thoughts: Watching the English (and Americans, and Australians…)
July 27, 2015 by Christian Bieck
Today we will take another look at the most recent IBM Institute for Business Value (IBV) study on insurance customer retention, “Capturing hearts, minds and market share“. I’ll be focusing on some country level information, specifically the Anglo-Saxon countries in the study, i.e. the U.K., Continue reading
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