Insurance Blogs hosted by Canadian Underwriter
Insurance Blogs hosted by Canadian Underwriter
At Amplify 2016, I attended several insurance-focused sessions, including hosting an industry dinner. I came away from the conference with three key observations: Insurers are eager to use mobile to initiate and sustain industry-leading digital customer engagement. The trick for insurers is seamlessly merging a customer‘s various digital and physical interactions into one unified and […]
The post How to Create Industry-Leading Digital Customer Engagement appeared first on Insurance Industry.
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According to a 2015 Forrester Research survey, 16% of Canadians are interested in or are already using digital wallets, with many using them for financial information like bank account or credit card information. This trend has such momentum that American…
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We are just a few days away from the publication of our next IBM Institute for Business Value insurance study.
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Residual risks will always be around (no technology is failsafe, and there is always the human factor), but will this be enough to support more than 10,000 insurers globally?
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My view always used to be that the most compelling use for mobile/apps for insurance is currently in the support of advisors, agents, brokers and other intermediaries, i.e. not for end customers at all.
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Mobile technology has become indispensable to consumers, who contributed to an 80% growth in mobile web traffic in 2013. In fact, a recent Nielsen study reports that 40% of insurance research is conducted on mobile devices, and that 25% of…
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