For our Random Thoughts post today, I thought I’d summarize interesting reads my colleagues at IBV published over the last year (and some of mine, too ). Let’s start cross-industry: About a year ago, Carolyn Baird showed the “Myths, exaggerations and uncomfortable truths” about millennials Continue reading
Read more →Via InsuranceThoughtLeadership.com, I ran across an interesting article on “Why Doctors Don’t Trust Insurers”. According to a (U.S.) survey by ReviveHealth Payor Trust Index, no insurer scored higher than 60 points out of 100 [1], with the average being 58. What are Continue reading
Read more →For those who are not sure what a blockchain is: simply put, it is a distributed electronic ledger based on cryptographic principles. While is was developed as the ledger for the cryptocurrency Bitcoin, it is really separate from any currency – for example, it can Continue reading
Read more →Today some topics we have written about before where something new and/or interesting came up. Here goes. On health insurance vs. nutrition advice: I finally got around to reading the study by Credit Suisse Research Institute: “Fat, the new health paradigm”. Although there isn’t much Continue reading
Read more →Hard to get back to “normal” blogging after seeing the news from Paris over the weekend, so just short today. Thanks to Jean Jullien (@jean_jullien on Twitter) for putting out the image on the left to the public domain. My thoughts go out to the Continue reading
Read more →Today’s thoughts are even more random [1] than usual. I didn’t see much of the actual eclipse, unfortunately – here in Europe, full eclipse was around 4:30 a.m. or so, so when I got up at 6 you could only see a bit of Earth Continue reading
Read more →This is going to be a bit of a ramble, today, sorry: since I broke another personal weight marker last week (in the right direction, of course), it got me musing on healthcare in general and health insurance in particular.[1] I.e. very personal PoV, today. Continue reading
Read more →Last week, I discussed some data details for the IBV customer retention study, “Capturing hearts, minds and market share“, looking at the countries with an English cultural background. To compare, today the same data for another group of countries with shared traits, type 2, i.e. Continue reading
Read more →Today we will take another look at the most recent IBM Institute for Business Value (IBV) study on insurance customer retention, “Capturing hearts, minds and market share“. I’ll be focusing on some country level information, specifically the Anglo-Saxon countries in the study, i.e. the U.K., Continue reading
Read more →Only one thought today. Two weeks ago, the econoblogsphere – which I tend to follow when time permits – gained a fabulous participant: the Bank of England launched their blog, Bank Underground.[1] Even better, their second post was on a hot insurance topic: driverless cars, Continue reading
Read more →New study, new data, so I thought I’d revisit a topic I explored before, about the willingness of consumers to share data to improve either their premium paid, their convenience, or their risk/safety. In general, the willingness has increased:All questions show a slight uptick except Continue reading
Read more →Last week a few people on Twitter pointed me toward Mark Breading’s INN PoV on the risks and rewards of wearables for insurers; I thought I’d add a few comments. [1] The rewards for insurers are most obvious in the B2E area, i.e in Continue reading
Read more →A few week ago I saw an article online about the 16 trends the venture capitalists Andreessen Horowitz (of Netscape fame) are closely watching. #14 was insurance (!), #9 was Bitcoin. Time for some random thoughts on the combination of the two. Let’s start with Continue reading
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